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Rent-to-own News
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Rent-to-own News - NEW VIDEO: Fally is employee of the year, voters cast ballots for APRO Board
APRO'S 2011 General Session in Little Rock echoed the convention's "Family Reunion" theme underscoring the industry's unique collaborative, collegial quality and collective accomplishments over the past year both legislatively and charitably.
Chief among those recognized was Rent One's corporate financial manager, Donna Fally, APRO's 2011 Employee of the year. Fally is the first woman to ever win the prestigious award.
"If there is one thing I can say up here," Fally told the packed audience of rent to own professionals, "it's to remind you to be grateful for what you have and remember to try to give a little bit back."
Fally has been giving back for years.
She is an active member of her community as a 16-year member of the Rome Community Consolidated School Board where she began when her son was in the fifth grade. Never one to leave a job unfinished, Fally continued on the board helping see through a number of instructional and technological advancements at the small district.
She is also a long-time volunteer with the United Way of South Central Illinois and serves as an officer with the Jefferson County Habitat for Humanity where she is still treasurer seven years and 13 homes later.
She enjoys cooking meals for the Habitat crews when a home is being built.
APRO Public Relations Committee Chairman Larry Carrico introduced the crowd to the 14 scholarship winners who were collectively awarded $30,000 in scholarships from the APRO Scholarship foundation. See story.
Carrico then urged rental dealers to help drive the fund perpetually by contributing a small amount per employee each quarter.
Rent-n-Roll Custom Wheels and Performance Tires President Larry Sutton then took the stage with his sister Judy Garrison and cousin Jamie Slatton of Buddy's to discuss the RNR Scholarship fund which the company began this year in the name of Sutton's mother Faye Sutton, who passed away earlier this year.
This year RNR awarded two $2,500 scholarships to two deserving students from the RNR family. Read full story.
The membership then voted to fill eight seats on the APRO Board of Directors. See declared candidates here.
One nomination was made from the floor -- Dave Scarafiotti -- a 25-year industry veteran and now a Buddy's franchisee. He is president of 5-store investment group called ArkLaTex. Read more about Scarafiotti here.
The general session wrapped with a motivational talk by renown author and speaker Bill Taylor who discussed the importance of differentiating companies by "mission" rather than solely by profit motivation and traditional retail competition.
"Just having a better price is no longer enough," Taylor said. "You have to stand for something your customers believe in."
See general session photo gallery here.
See APRO Trade Show photos here.
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2012 APRO Convention and Trade Show July 24-26, Memphis, TN
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RTOHQ: The Magazine
RTOHQ: The Magazine is the Association of Progressive Rental Organizations' award-winning rent-to-own industry magazine, and it's available here. | |||
![]() CLICK HERE FOR OUR DIGITAL RTOHQ: THE MAGAZINE
RTOHQ: The Magazine’s upgraded digital format APRO's new, mobile-ready magazine is now available in addition to our print edition. The digital format provides the same informative content as our printed magazine, but also offers tools to make the reading experience more enriching. Access the table of contents page with one click or tap. Get additional information from advertisers by clicking on the links in their ads. The interface is easy to navigate and requires no special app—read our magazine on your computer, digital table or smartphone. Click here to access the digital version of RTOHQ: The Magazine March-April 2012.
A New Rent-to-Own Experience by Neil Ferguson Here’s the lowdown on APRO’s 2012 Convention and Trade Show, July 24-26 in Memphis. The RTO industry’s big event will offer many valuable experiences, including insights on how to turn your stores into “experiences”–the good kind for consumers
Who Is Your Competition? by Bill Keese In order to expand your customer base, you can learn a lot by observing your competitors. But first, you need to figure out just who they are. If you think your only competition is the rent-to-own store down the street, you’re not considering the bigger picture. APRO’s executive director offers a big-picture perspective.
A Review of Online Customer Complaints by Ed Winn III While rent-to-own companies have not cornered the market on negative reviews posted on consumer complaint websites, it’s no surprise that there are cyberspace beefs against RTO. APRO’s general counsel reviews some of them in search of a pattern and he considers appropriate response to online complaints.
Rent-to-Own Families, Part VIII by Kristen Card Our series of family-run rent-to-own businesses continues with profiles of the Homeiers in Kansas and two Texas-based sets of kindred colleagues, the Spangles and the Weisblatts.
Future issues of APRO's magazine will be available in this same new format. Click here to access past issues that are not yet archived in the new interface.
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Association of Progressive Rental Organizations 1504 Robin Hood Trail Austin, Texas 78703 800/204-2776, ext. 103 Fax 512/794-0097 |