Rent-to-own News

Rent-to-own News - ColorTyme sends customer to the Big Game

January 10, 2011

ColorTyme Big Tyme Big Game winner Kathryn Flores.

It is a dream come true for Kathryn Flores of Wharton, Texas to be announced winner of the ColorTyme Big Tyme Big Game Giveaway.

Flores, whose name was drawn randomly from hundreds of entries, wins a trip for two to the biggest football event of the year held on Feb. 6 in Arlington, Texas.

ColorTyme, a rent-to-own franchise featuring popular appliances, furniture and electronics, will provide Flores and her guest with tickets, transportation, hotel accommodation, as well as money for food and entertainment. Planning to take her husband to the game, Flores said she was shocked to learn her name was drawn.

“I could not believe it at first, and then I became very excited because I never won anything like this before. It is still unbelievable!” she exclaimed. “My husband is a true sports fan and can’t wait until game day. We are so excited to go!”

Flores has been a loyal customer at the El Campo, Texas ColorTyme since 1997 and is impressed with the level of service and attention from employees.

“I love buying at ColorTyme, and I recommend it to my family and friends all the time. I like the service I get when I visit the store, and they stand behind their merchandise,” she said. “The best part is that you can get what you need now and pay as you go. If the store doesn’t have what you want, they sure can get it.”

Manager Martha Vasquez is thrilled that the prize was given to a most deserving and long-time friend of the store.

“We had so many entries in El Campo alone that Kathryn’s win was just as big of a surprise to us as it was to her,” she said. “I think this giveaway served as a big ‘thank you’ to customers and a reminder of how much we value them. For Kathryn and her husband, it’ll be a moment they’ll never forget.”

The Big Tyme Big Game Giveaway was held Aug. 1 through Sept. 30. No purchase was necessary to enter.

About APRO
The Association of Progressive Rental Organizations is the official voice of the rent-to-own industry and the most accurate and trustworthy source of rent-to-own news in the industry. Founded in 1980, APRO is the national, nonprofit trade association advocating and representing the rent-to-own industry before the U.S. Congress, state legislatures, courts, media and the public.

For more information, visit www.rtohq.org.

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APRO's new, mobile-ready magazine is now available in addition to our print edition. The digital format provides the same informative content as our printed magazine, but also offers tools to make the reading experience more enriching. Access the table of contents page with one click or tap. Get additional information from advertisers by clicking on the links in their ads. The interface is easy to navigate and requires no special app—read our magazine on your computer, digital table or smartphone. Click here to access the digital version of RTOHQ: The Magazine March-April 2012.

A New Rent-to-Own Experience

by Neil Ferguson

Here’s the lowdown on APRO’s 2012 Convention and Trade Show, July 24-26 in Memphis. The RTO industry’s big event will offer many valuable experiences, including insights on how to turn your stores into “experiences”–the good kind for consumers

Who Is Your Competition?

by Bill Keese

In order to expand your customer base, you can learn a lot by observing your competitors. But first, you need to figure out just who they are. If you think your only competition is the rent-to-own store down the street, you’re not considering the bigger picture. APRO’s executive director offers a big-picture perspective.

A Review of Online Customer Complaints

by Ed Winn III

While rent-to-own companies have not cornered the market on negative reviews posted on consumer complaint websites, it’s no surprise that there are cyberspace beefs against RTO. APRO’s general counsel reviews some of them in search of a pattern and he considers appropriate response to online complaints.

Rent-to-Own Families, Part VIII

by Kristen Card

Our series of family-run rent-to-own businesses continues with profiles of the Homeiers in Kansas and two Texas-based sets of kindred colleagues, the Spangles and the Weisblatts.

Future issues of APRO's magazine will be available in this same new format. Click here to access past issues that are not yet archived in the new interface.

Association of Progressive Rental Organizations
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